No Refund will be entertained on discounted merchandise.
Please write to reachu@pinnacleshruti.com for any exchange queries.
You acknowledge that these terms of exchange are limited to direct sale by us to you and that these terms of exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale. We do not undertake alterations for outfits. For any exchange of sizes, we must receive the merchandise within 7 days from the date of delivery. Items must be unused, unworn, unwashed and undamaged by you. We do not provide refund on any goods sold. Since we keep limited inventory and do not always have all sizes available, it would take us 10-15 days to exchange the size, from the date of when we receive the garment. Also kindly note only our latest collection will be exchanged for size. If the garment is specially made to order or from dated collection, we wouldn’t be accepting any exchange. To exchange an item, the customer must write to us at reachus@pinnacleshruti.com, a prompt response is assured to such mails (Monday to Saturday). We are not liable for any damages caused to the product during transit.
Furthermore, all returns are subject to quality check at our end. Once the return is confirmed, you will be offered an exchange or refund as per the eligibility of your order. In the case of a refund, the amount will be credited to your account within 7-10 business days.